Terms and Conditions

Introduction

Welcome to Theatre Threads, your go-to destination for custom merchandise tailored for theatre enthusiasts and productions. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree to these terms, you should not use our services.

  1. Intellectual Property
    All content, including but not limited to text, graphics, logos, images, and software, is the property of Theatre Threads and is protected by copyright, trademark, and other applicable laws. You may not reproduce, distribute, or exploit any of our intellectual property without our written consent.
  2. Use of the Site
    Theatre Threads provides services to create custom merchandise for theatre productions, organizations, and fans. You agree to use the website for lawful purposes only and in compliance with all applicable laws and regulations. You are prohibited from violating or attempting to violate the security of the website.
  3. Custom Merchandise
    All merchandise is custom-made based on the designs and specifications provided by you, the user. It is your responsibility to ensure that the designs do not infringe on any third-party rights, including intellectual property rights. Theatre Threads reserves the right to refuse any order that we deem inappropriate or unlawful.
  4. Payment and Pricing
    All prices are listed in US currency and are subject to change without notice. Payment must be made at the time of order through our secure checkout process. We accept major credit cards and other payment methods as specified on our website.
  5. Shipping and Delivery
    We offer worldwide shipping for all custom merchandise. Shipping costs and delivery times vary based on the destination and order size. While we strive to meet our delivery estimates, Theatre Threads is not responsible for any delays caused by third-party carriers or unforeseen circumstances.
  6. Returns and Refunds
    Due to the custom nature of our products, all sales are final. If there is a defect with the product or an error in your order, please contact us within 14 days of receiving your order, and we will work to resolve the issue.
  7. Limitation of Liability
    Theatre Threads shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or the merchandise ordered through it. Our liability is limited to the value of the goods purchased.
  8. Changes to Terms and Conditions
    We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any such changes constitutes your acceptance of the new terms.
  9. Contact Information
    For questions about these Terms and Conditions, please contact us at contact@theatrethreads.net.